Patient Transport Dispatcher

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Patient Transport Dispatcher - Henry Ford Health

Job Title

Patient Transport Dispatcher

About the Department

Join our dedicated team at Henry Ford Health's Jackson hospital campus, a cornerstone of care in mid-Michigan. Surrounded by the natural beauty of lakes and parks, our Jackson location offers a warm, community-focused environment where you can make a meaningful impact. Here, you'll be part of a close-knit team committed to delivering high-quality, compassionate care to our patients while enjoying the charm and affordability of small-town living.

Role Overview

As a Patient Transport Dispatcher, you play a vital role in ensuring the smooth and efficient movement of patients, medications, specimens, and equipment across our healthcare facilities. Your coordination and planning directly support patient care teams, contributing to seamless operations and improved patient experiences. This role is essential for maintaining the flow of critical resources and services within our hospital.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Coordinate and plan the movement of patients, medications, specimens, and equipment efficiently and on time.
• Document department productivity and resolve issues as they arise.
• Communicate detailed instructions and procedures related to patient transportation.
• Use proper body mechanics and transfer techniques to lift, transfer, and transport patients when needed.

What We Offer

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We foster a culture of continuous learning and innovation, empowering you to make a difference in healthcare every day.

Join Our Team

Ready to make an impact? Apply now and be part of a team that's transforming healthcare.

Required Qualifications

• High school diploma or equivalent.
• Approximately one year of previous hospital work experience.
• Basic CPR certification completed during orientation.
• Strong interpersonal and communication skills.
• Analytical ability to schedule workflows and resolve issues.

• Preferred Qualifications

• Experience in patient transport or healthcare logistics.
• Familiarity with hospital operations and procedures.